Question 1

What does an operations consultant actually do for a growing business?

Accepted Answer

The work is practical, not theoretical. We look at how decisions are made, where work gets stuck and who owns what, then build the missing pieces: SOPs, a small set of KPIs the leadership team trusts, clear roles, weekly review discipline and manager coaching. The aim is a business that runs well when the founder is not in the room.

Question 2

How is a fractional head of business operations different from hiring a full-time COO?

Accepted Answer

A fractional operations leader works with you 2–3 days a week, on an agreed scope, at a fraction of a senior salary. You get experienced operational leadership beside you, with no long recruitment cycle and no fixed overhead. Many businesses use it as a bridge until a full-time hire genuinely makes sense.

Question 3

What is Fractional HR, and who is it for?

Accepted Answer

Fractional HR gives you senior HR leadership a few days a week without hiring a full-time HR head. It suits businesses of roughly 5 to 50 people where the founder is still handling hiring, attendance, performance conversations and exits personally. The HR Setup Sprint (4 weeks, ₹39,999) puts the function in order and hands it over with SOPs; the Fractional Head – HR retainer (₹29,999–₹49,999/month) keeps senior HR oversight in place ongoing.

Question 4

Do you write SOPs for us, or teach the team to write them?

Accepted Answer

We write them. Every SOP is drafted by us, in conversation with the people doing the work, so it reflects reality rather than an ideal. We also stay responsible for keeping them current — when a process changes, an update request comes to us and the revised SOP comes back, so your documentation never quietly goes stale.

Question 5

How long before we see results?

Accepted Answer

The Operational Excellence Sprint runs two weeks and gives you a clear read on what to fix first, with practical ideas you can act on immediately. A 90-Day Business Transformation is where structural change lands: systems, measures, manager capability. A quick diagnosis can happen in a fortnight; real transformation takes longer.

Question 6

What kind of industries do you serve?

Accepted Answer

Most of my work is with founder-led and family-owned businesses in education and training, healthcare and clinics, retail, logistics, facility management, professional services, consulting, technology startups and manufacturing SMEs. The sector matters less than the stage: a business whose founder is still personally holding the operation together. Different industries, very often the same three problems — ownership unclear, nothing written down, no review rhythm.

Question 7

We have fewer than five people. Do we still need SOPs, or is this for bigger businesses?

Accepted Answer

You need them more than a large business does — just not many of them. In a team of three or four, almost everything lives in someone's head, so one resignation or one week of illness can stall the whole operation. Writing down the handful of routines that repeat every week — how a customer is onboarded, how an order is handled, how the month is closed — takes days rather than months, and pays for itself the first time someone leaves. It is also far cheaper to set the habit at five people than to unbend it at twenty-five. Start with the five processes that would hurt most if they broke.

Question 8

How do engagements run, and where are you based?

Accepted Answer

Dyuti Advisory is based in Hyderabad and works with businesses across India. Meetings and reviews are held on Zoom or Google Meet, and every deliverable reaches you by email or a shared folder. On-site visits happen only where they genuinely help, with travel borne by the client.

Question 9

What does it cost, and how is payment structured?

Accepted Answer

The Operational Excellence Sprint starts at ₹24,999 (₹12,500 advance); larger programmes start at ₹49,999 and the fee for your engagement is confirmed in a written proposal before any work begins. Consulting engagements under ₹20,000 are paid in full in advance; ₹20,000 and above is 50% in advance, 30% at the halfway mark and 20% on completion. SOP kits and digital documents are always paid in full in advance and delivered after payment. Advance payments are non-refundable.

Question 10

What happens after the first enquiry?

Accepted Answer

You get a reply within one working day, followed by a clarity call on Google Meet to understand the situation and check whether this is the right fit. If it is, a short diagnostic and a written proposal follow. There is no obligation at any point before the proposal is signed.

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